Refund Policy

Last Updated: June 12, 2026

At Technocrat Oasis, we strive to provide high-quality consulting, technology, digital marketing, business registration, compliance, and startup support services. Customer satisfaction is important to us, and we aim to maintain transparency regarding payments, cancellations, and refunds.

This Refund Policy outlines the terms and conditions under which refunds may be granted for services purchased through Technocrat Oasis ("Company," "we," "our," or "us"). By purchasing or using our services, you agree to the terms of this Refund Policy.

1. Overview

Technocrat Oasis offers a variety of professional services, including but not limited to:

  • Startup Consulting
  • Business Registration Services
  • Company Incorporation Services
  • MSME/Udyam Registration
  • GST Registration & Compliance
  • Tax Filing Services
  • Trademark & Intellectual Property Services
  • Website Development
  • Mobile Application Development
  • Software Development
  • Digital Marketing Services
  • SEO Services
  • Branding & Design Services
  • Funding & Investor Readiness Support
  • Business Advisory Services
  • IT Consulting Services

Due to the customized and professional nature of these services, refund eligibility varies depending on the service type and the stage of work completion.

2. Refund Eligibility

Refund requests may be considered under the following circumstances:

2.1 Duplicate Payment

If a customer accidentally makes multiple payments for the same service, the duplicate amount will be refunded after verification.

2.2 Incorrect Transaction

If a payment has been made for the wrong service and work has not yet commenced, a refund request may be submitted for review.

2.3 Service Not Initiated

If Technocrat Oasis is unable to initiate the requested service within the agreed timeframe due to reasons solely attributable to us, the customer may request a refund.

2.4 Technical Payment Errors

If a payment is successfully deducted from the customer's account but the order is not recorded in our system due to a technical issue, the payment will either be refunded or adjusted toward the requested service after verification.

3. Non-Refundable Services

The following services are generally non-refundable once work has commenced:

Business Registration Services
  • Private Limited Company Registration
  • LLP Registration
  • One Person Company (OPC) Registration
  • Partnership Firm Registration
  • Sole Proprietorship Registration
  • Startup India Registration
  • Udyam/MSME Registration
  • Import Export Code (IEC) Registration
  • Shop & Establishment Registration
Tax & Compliance Services
  • GST Registration
  • GST Return Filing
  • Income Tax Return Filing
  • TDS Filing
  • ROC Compliance
  • Annual Compliance Services
  • Accounting & Bookkeeping Services
  • Audit Support Services
Intellectual Property Services
  • Trademark Registration
  • Copyright Registration
  • Patent Filing Assistance
  • Design Registration
Technology Services
  • Website Development
  • Mobile Application Development
  • Software Development
  • UI/UX Design
  • Cloud Services
  • IT Infrastructure Setup
  • AI & Automation Solutions
Marketing Services
  • Search Engine Optimization (SEO)
  • Social Media Marketing
  • Performance Marketing
  • Google Ads Management
  • Meta Ads Management
  • Branding Services
  • Content Marketing
  • Lead Generation Campaigns

Once project execution, filing, submission, development, consultation, or implementation work has started, refunds may not be available.

4. Government Fees and Third-Party Charges

Any amount paid toward:

  • Government fees
  • Registration fees
  • Statutory filing charges
  • Stamp duty
  • Certification fees
  • Regulatory charges
  • Third-party vendor costs
  • Payment gateway charges

shall be strictly non-refundable.

These amounts are paid directly to external authorities or service providers and are beyond the control of Technocrat Oasis.

5. Project Cancellation Policy

5.1 Cancellation Before Work Commencement

If a cancellation request is submitted before work begins, Technocrat Oasis may approve a refund after deducting:

  • Administrative expenses
  • Consultation fees
  • Payment gateway charges
  • Documentation review costs
5.2 Cancellation After Work Commencement

If work has already begun, the refund amount, if any, will be determined based on:

  • Time invested
  • Resources allocated
  • Project progress
  • Deliverables completed
  • Third-party expenses incurred

The Company reserves the right to retain payment proportional to the work completed.

6. Custom Software, Website, and Application Development Projects

Custom development projects require significant planning, design, development, testing, and resource allocation.

Therefore:

Advance Payments

Any advance payment made for:

  • Requirement analysis
  • Project planning
  • Design work
  • Development setup
  • Resource allocation

is non-refundable.

Milestone Payments

Payments made against approved milestones are non-refundable once the milestone has been delivered or accepted by the client.

Project Suspension by Client

If a client voluntarily pauses, delays, or abandons a project after commencement, no refund shall be provided for completed work.

7. Funding, Investment, and Loan Assistance Services

Technocrat Oasis provides consulting, advisory, and documentation support services.

Refunds will not be provided if:

  • Funding is not secured
  • Investors decline participation
  • Loan applications are rejected
  • Government grants are denied
  • Startup applications are not approved

Approval decisions are solely made by investors, financial institutions, government authorities, or third parties.

8. Client Responsibilities

Refund requests may be denied if project delays or issues occur due to:

  • Incomplete documentation
  • Incorrect information submitted by the client
  • Failure to provide required approvals
  • Delayed communication
  • Non-cooperation during project execution
  • Regulatory or government-related delays

Clients are responsible for providing accurate and timely information required for service delivery.

9. Refund Request Process

To request a refund, customers must contact us through email with the following details:

  • Full Name
  • Contact Number
  • Registered Email Address
  • Invoice Number
  • Service Purchased
  • Date of Payment
  • Payment Transaction Reference
  • Reason for Refund Request

Contact Email: contact@technocratoasis.com

All refund requests are reviewed on a case-by-case basis.

10. Refund Processing Time

If a refund request is approved:

  • Refunds will be processed within 7–15 business days.
  • Refunds will be issued through the original payment method whenever possible.
  • Processing time may vary depending on banks, financial institutions, and payment gateways.

Technocrat Oasis shall not be responsible for delays caused by banking networks or payment processors.

11. Chargebacks and Payment Disputes

Customers are encouraged to contact Technocrat Oasis before initiating a chargeback or payment dispute.

Any fraudulent, unauthorized, or unjustified chargeback may result in:

  • Immediate suspension of services
  • Termination of business relationship
  • Recovery proceedings as permitted under applicable laws

12. Force Majeure

Technocrat Oasis shall not be liable for delays, interruptions, or failures in service delivery resulting from circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Floods
  • Earthquakes
  • Fires
  • Internet outages
  • Cybersecurity incidents
  • Government restrictions
  • Regulatory changes
  • Third-party service failures
  • Pandemic or public health emergencies

Refunds may not be granted in such situations.

13. Changes to This Refund Policy

Technocrat Oasis reserves the right to modify, amend, or update this Refund Policy at any time without prior notice.

Any changes will become effective immediately upon posting on the website. Continued use of our services after such updates constitutes acceptance of the revised policy.

14. Contact Information

Technocrat Oasis

  • Address: 7-A-18, Rangbari Road, Mahaveer Nagar Housing Board Colony, Mahaveer Nagar, Kota, Rajasthan – 324005, India
  • Phone: +91 96020 87550
  • Email: contact@technocratoasis.com
  • Website: TechnocratOasis.com

For any questions regarding this Refund Policy, please contact us using the details provided above. We will make reasonable efforts to address your concerns promptly and professionally.

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